Leading a Successful Multigenerational Organization (Manhattan)

  • November 19, 2019
  • 6:00 PM - 9:00 PM
  • Columbia University


Leading a Successful Multigenerational Organization
One Great Topic
Two Locations

In today’s complex healthcare environment, a multigenerational workforce presents unfamiliar terrain for healthcare leaders. This panel will discuss how healthcare executives must take proactive steps to create cohesion across generational segments.

6:00 – 7:00      Networking reception
7:00 – 8:30      Panel Discussion
8:30 – 9:00       Q & A

Maximum of 1.5 ACHE face to face credits awarded to attend this program (will not receive 3 credits if you attend the event at both locations)

Date: November 19, 2019
Time: 6:00-9:00PM
Location: Columbia University
Allan Rosenfield Building, 8th floor auditorium
722 West 168th Street
New York, NY 10032


Maureen Doran, MBA, MS, FACHE
Vice President, Network Development
Westchester Medical Center

Maureen works with key stakeholders across the WMCHealth Network to develop relationships with partner organizations that support network growth. As Vice President of Network Development for the WMCHealth Performing Provider System (PPS) Medicaid re-design project, Maureen oversees the implementation of DSRIP objectives and innovation work with network partners that are essential to the development of a regional integrated care network in the Hudson Valley. This network will collaborate to achieve DSRIP goals, while facilitating value-based contracting and population health strategies for the WMCHealth Network.

Maureen brings over 25 years of experience and multifaceted knowledge in strategic business planning, network development, physician-hospital integration, and the management of medical groups. Her background also includes experience in consulting, ambulatory care and managed care in NYC hospital systems and academic medical centers throughout New York, New Jersey and Connecticut.

Panelist 1:

Walter Dusseldorp, MBA, FACHE
Senior Director, Patient Services
Quest Diagnostics

Walter Dusseldorp is a highly accomplished Senior Executive and Thought Leader with more than 15 years of success in operations, healthcare, emergency services management, and hospital-related industries.

Walter currently serves as Senior Director Patient Services Quest Diagnostics East Region responsible for over 2K team members across five states with a book of business in excess of 500M.  Walter is also the CEO of Dusseldorp & Associates, Inc., where he leverages his expertise to build strong operational structures based on empowerment of individuals, teams and organizations through his “Positude Leadership” model of operations.

As a Thought Leader, Walter has authored numerous leadership and management opinion pieces, as well as several other handbooks and publications. For his excellence, he has been distinguished with the Rockland Business Association’s 40 Under 40 Award, a Paramedic Service Medal of Honor, and numerous additional awards and distinctions. More recently, he won the 2017 Leader to Leader Award from the American College of Healthcare Executives and the 2017 Senior Executive Healthcare Regents Award due to his work at NYC Health + Hospital/Jacobi.

Walter holds a B.S. in Business Management and Economics from SUNY Empire State College, an MBA from the Lubin School of Business at Pace University, and Six Sigma Black Belt Certification from the Juran Institute

Panelist 2:

James B. Fine, DMD
Senior Academic Dean
Columbia College of Dental Medicine

James B. Fine, DMD, is the Senior Academic Dean for Postgraduate, Graduate and Continuing Education programs; former Associate Dean of Postdoctoral Education, Professor of Clinical Dentistry with tenure of title at Columbia University’s College of Dental Medicine, and Attending Dental Surgeon on the Presbyterian Hospital Dental Service. He has been on the faculty of the College of Dental Medicine for over 30 years. He has participated extensively in the educational program, teaching dental students and postdoctoral students.

Dr. Fine is the elected chairman of the college’s Curriculum Committee and the chairman of the Postdoctoral Education Committee. Over the years he has redesigned parts of the predoctoral and the postdoctoral curriculums in Periodontics.

He has authored or co-authored numerous articles, chapters and abstracts in the periodontal literature. In addition, he has presented at invited lectures and seminars. Dr. Fine maintains a clinical practice limited to Periodontics and Implantology at the Columbia University Medical Center faculty practice in Northern Manhattan and Midtown Manhattan.

Panelist 3:

Barbara Karpinska, MS PT, MBA, FACHE
Vice President, Ambulatory Care Services
Rutgers Health at University Hospital

Barbara Karpinska is the International Women’s Forum Fellow and a competitive sailor.  Most recently Barbara served as the Vice President for Ambulatory Care Services of Rutgers Health at University Hospital, Newark, NJ setting a new strategic direction, driving culture change, and a financial and operational transformation of the care delivery model in a multi-specialty academic and faculty practice.  Barbara presents as a CEU – approved speaker and moderator on topics ranging from consumerism to safety at a state and a national level.  She is an active contributor to the STEP Academy and Executives on Campus at Baruch College in New York, and an inspirational speaker including radio audiences of 250k listeners.

Previously Barbara held leadership roles at major academic medical centers such as NYU Langone Health, Columbia University, Northwell Health and Mount Sinai Health completing major cultural and financial turn-arounds and cross-system integrations.  Early in her career Barbara was a practicing Physical Therapist specializing in stroke rehabilitation and winning a teaching award from the NJ Educational Consortium.  She also taught as an Adjunct Lecturer in the Doctor of Physical Therapy program at Hunter College, CUNY.

Barbara graduated with an MBA in Healthcare Administration from Baruch College and the Mount Sinai School of Medicine. She also holds an MS in Physical Therapy from the University of Physical Education in Krakow, Poland, a Certificate of Professional Development in Leadership from Wharton School of Business, and Certificates in High Performance and Change Management from Cornell University.  Barbara is a GE certified Six Sigma Green Belt, and completed course work at Harvard Business School and INSEAD.

Barbara enjoys serving on the Council to the Board of Riverside Symphony, the second largest orchestra in New York City.  She is also a member of the Advisory Board for Rutgers Business School, the MS in Healthcare Services Management program.

Barbara is an avid sailboat racer, PADI certified diver, and a sailing instructor.  Notably Barbara’s multi-generational team placed second in the 2015 Transatlantic Race, and won the North American championship in Swan 42 class in 2016.  Barbara is a member of several professional and civic organizations including American College of Healthcare Executives, the Buzzards Society, and the New York Yacht Club.  Endorsed by the US Sailing as the only woman to represent the USA, Barbara participated in 2019 EUROSAF Mixed Offshore European Championship last month pioneering a new Olympic discipline before 2024 Olympic Games in Paris.

Panelist 4:

Marissa Matarrazo, MHA
Administrative Manager
Weill Cornell Medicine Department of Anesthesiology

Marissa Matarazzo has worked in various aspects of healthcare over the last decade. Her work ranges from academic medicine in inpatient and outpatient services, practice management, operation improvement, faculty development, credentialing, and mentorship. Currently she is the Administrative Manager of the Weill Cornell Medicine/NewYork-Presbyterian Department of Anesthesiology.  Here she oversees the daily operations of the C-suite, which has oversite of one hundred clinical anesthesiologists, seven basic science laboratories that carry out innovative grant funded research, and the training of 80 resident anesthesiologists enrolled in our nationally ranked residency program.  In addition to the executive support of the Chair’s Office, Marissa also oversees the offices of two deans, the Senior Associate Dean for Research and the Assistant Dean for Mentoring. In these offices, she helps conduct the recruitment and management of highly regarded and funded scientists, work directly with the Board of Overseers and Board of Trustees, and promotes faculty development among all faculty institutionally through coordinated mentorship initiatives. Marissa received her Bachelor’s degree in Public Health and her Masters of Health Administration from the University of Scranton. She also sits on the Alumni Council and participates as a preceptor for their MHA program’s administrative residency program.



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This and all our programs and events are made possible by the generosity of our 2019-2020 HLNY Corporate Sponsors who are ardent supporters of the healthcare executive profession.