This event is approved by ACHE for 1.5 Virtual Interactive Credits

Today’s healthcare leaders face a defining challenge: creating organizations where both patients and employees thrive. Research continues to demonstrate that exceptional patient experiences begin with engaged, empowered teams—but transforming culture requires more than good intentions. It requires leadership.

Join Healthcare Leaders of New York for an engaging virtual discussion featuring nationally recognized healthcare executives who have successfully led patient experience, nursing, and organizational transformation initiatives across diverse healthcare systems. Together, they will explore how trust, communication, leadership, and workforce engagement create the foundation for outstanding patient care, stronger organizational performance, and sustainable success.

Whether you lead a hospital, physician practice, service line, or support department, this interactive session will provide practical strategies for strengthening organizational culture, improving employee satisfaction, and delivering exceptional experiences for every patient, every team member, and every encounter.